MWX Terms of Service

Last Updated: May 18, 2025

Introduction

These Terms of Service (“Terms”) govern your access to and use of the MWX platform, including any content, functionality, and services offered on or through the platform (collectively, the “Services”). By accessing or using MWX, you agree to be bound by these Terms, which form a binding agreement between you and MWX Global Pte. Ltd., a Singapore-incorporated company (“MWX,” “we,” “us,” or “our”). If you do not agree to these Terms, do not use the Services.

MWX operates a Web3 AI marketplace that offers ready-to-use AI applications and solutions for businesses, an integrated MWXT utility token economy, and community programs like affiliate rewards and DAO governance. Please read these Terms carefully, as they contain important information about your legal rights, obligations, and remedies. They also incorporate by reference our Privacy Policy (which explains how we handle your data) and any additional guidelines or terms posted on the platform (such as Affiliate Program terms or Community Guidelines). If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms.

Scope of Services

MWX provides an online platform and marketplace focused on AI (artificial intelligence) solutions and related digital services. Our core offerings include:

  • AI Applications and Services: A variety of AI-powered tools and software solutions are available through MWX, ranging from data analytics and machine learning models to natural language processing services, etc. Some of these services are developed in-house by MWX or its affiliates, while others are offered by third-party vendor partners. All such services can be accessed via our unified platform under a subscription or pay-per-use model.
  • Marketplace for Third-Party AI Solutions: MWX serves as a marketplace where independent AI vendors can list and offer their products or APIs to users globally. We facilitate the discovery, purchase, and delivery of these third-party services, including handling payments and distribution of our utility token MWXT for those transactions. MWX Global Pte. Ltd. earns commissions from these marketplace transactions and provides the platform infrastructure, while the third-party providers are responsible for the quality and support of their own offerings.
  • MWXT Token Economy: MWX integrates a blockchain-based utility token called MWXT into the platform. MWXT can be used as a form of payment for services, to receive discounts or rewards, to participate in governance, and more (see Section 5 below for details). The token is issued and governed by our affiliated entities MWX Lab Ltd (BVI) and MWX Foundation (Cayman) for compliance purposes, but it is fully integrated into the MWX platform user experience. Users may acquire MWXT through purchases, promotions, or by earning it via platform activities.
  • Affiliate and Reward Programs: MWX offers an affiliate referral program and other community incentive programs. For example, users can share a referral link to invite new customers to the platform and earn rewards (typically in MWXT tokens) when those referrals result in successful sign-ups or transactions. Additionally, MWX may reward active community participation (such as content contributions, beta testing feedback, etc.) or provide grants to developers building on the platform. These programs are designed to fuel ecosystem growth through token-driven incentives, and are subject to additional guidelines (see Section 6).
  • DAO Governance and Community Features: MWX is community-driven. MWXT token holders may engage in decentralized governance of certain platform decisions, such as voting on treasury allocations, new feature priorities or listings of new AI services. The MWX Foundation oversees this governance process, but the intention is to progressively decentralize control to the community via a DAO (Decentralized Autonomous Organization). The platform may provide interfaces (like governance portals or forums) for discussion and voting. Participation in the DAO or community forums is voluntary but is governed by these Terms and any applicable DAO bylaws or guidelines.

MWX continually evolves its Services. We may introduce new features, expand or reduce offerings, or integrate additional third-party services over time. These Terms apply to all current and future features or services that are part of the MWX platform, unless they come with separate terms that expressly supersede these. In case of any conflict between these Terms and specific terms for a particular program or feature, the specific terms will prevail for that aspect of the Service.

Eligibility

By using the MWX Services, you represent and warrant that you meet all the following eligibility criteria:

  • Legal Age: You are at least 18 years old, or the age of legal majority in your jurisdiction, whichever is higher. The platform is not intended for individuals under 18. If you are under 18, you may not create an account or use the Services.
  • Capacity: You have the full right, power, and authority to enter into these Terms. If you are using the Services on behalf of a company or other entity, you have the legal authority to bind that entity to these Terms, and “you” as used in these Terms will refer to that entity.
  • No Prohibited Persons: You are not currently subject to any sanctions or legal prohibition which would prevent you from using our Services, and you are not located in a country or region that is subject to comprehensive economic sanctions (such as those administered by the U.N., U.S., E.U., or Singapore). For example, you confirm that you are not on any restricted parties list (like the U.S. Treasury Department's Specially Designated Nationals list). MWX may restrict access to the Services in certain jurisdictions as required by law.
  • Compliance with Laws: You will only use the Services in compliance with all applicable laws and regulations. This includes laws related to export control and data protection. For example, some AI technologies might be subject to export restrictions, and by using or downloading any such technology from our platform, you certify that your use will comply with those restrictions.
  • One Account Per Person: You agree to create only one account for yourself (or one account per entity you represent) and not to misrepresent your identity or affiliations. You have not been previously suspended or removed from the MWX platform for violation of these Terms or for suspected fraud. If you have been suspended or banned, you must obtain MWX's written permission before establishing a new account.

MWX reserves the right to refuse registration or access to anyone, if we have reasonable grounds to believe you do not meet these eligibility requirements or if your participation may harm the community or violate any law. We may also require you to provide proof of identity or other verification information at registration or at any later time, as part of our efforts to ensure compliance and security (for instance, to verify your age or to comply with KYC requirements related to token usage).

Account Registration and Security

To access many of the Services, you must create an MWX user account. When registering and thereafter, you agree to the following:

  • Account Information: You must provide accurate, current, and complete information during registration and keep your account information updated. This may include choosing a username, providing a valid email address, and possibly linking a crypto wallet for MWXT transactions. You agree not to impersonate anyone or use a name or email you are not authorized to use.
  • Account Credentials: You are responsible for maintaining the confidentiality and security of your login credentials (password, private keys, or any other credentials). Do not share your account password or private key with anyone. MWX will never ask you for your password or private key via phone or email. If you suspect any unauthorized access to your account, you must promptly notify us.
  • Use of Wallets: If the platform allows or requires you to connect a blockchain wallet (e.g., a Solana wallet for MWXT), you are solely responsible for safeguarding your wallet credentials. Any transactions (such as token transfers or signatures) that are authorized through your wallet (using your private key) will be deemed to have been authorized by you. We are not responsible for any losses due to compromised wallet credentials or unauthorized access, unless it was caused by our negligence or breach of security.
  • Account Use and Responsibility: You are responsible for all activities that occur under your account or via your credentials, whether or not you authorized them. This includes any actions by your employees or other representatives if you're an organization. Do not lend, transfer, or sell your account to any third party. If you are sharing access with authorized team members (for instance, under a team account plan), ensure each user is bound by these Terms and uses their own credentials if possible.
  • Security Measures: We employ various security measures (as detailed in our Privacy Policy) to protect accounts. However, you should also use a strong password, enable any available two-factor authentication, and regularly update your software to the latest versions. MWX is not liable for any loss or damage arising from your failure to comply with the above account security obligations.
  • Profile and Settings: In your account, you may have a profile page or settings that allow you to set preferences (like notification settings or display name). You are responsible that any information you post publicly (such as a bio or profile picture, if applicable) does not violate any laws or rights of others. We reserve the right to remove or moderate user profile content that we deem inappropriate or violating our guidelines.
  • Multiple Accounts: Except as expressly permitted by MWX (for example, if we support separate developer accounts vs user accounts), you agree not to create multiple active accounts for the purpose of abusing platform offerings (such as obtaining multiple referral rewards or circumventing usage limits). Creating multiple accounts for legitimate distinct purposes (e.g., separate accounts for different business units) may be allowed with our prior consent.

MWX may suspend or terminate your account if we believe it's compromised, being used unlawfully, or in violation of these Terms (see Section 12: Termination). Please note that your username may be reclaimed by MWX if it violates trademark or impersonation rules, or if the account becomes inactive for an extended period.

License and Platform Usage

License Grant: Subject to your compliance with these Terms, MWX grants you a limited, non-exclusive, non-transferable, revocable license to access and use the platform and Services for your internal business or personal purposes. This license allows you to interact with the MWX website/app, utilize the AI services and tools offered, and consume content provided by MWX or our vendors. No other use is permitted. You may not resell or redistribute any part of the Services or content unless you have obtained a separate license from us or the relevant rights holder.

Updates and Changes: The MWX platform (including all software, APIs, and content) is owned by MWX and its licensors and is protected by intellectual property laws. We may, at our discretion, release updates, patches, or new versions of the platform. These may be automatically applied or may require action on your part to implement. You agree that MWX has no obligation to provide any updates or continue to provide or enable any particular features or functionality. We also reserve the right to discontinue the whole or part of the Services or to restrict access to some parts, in accordance with Section 12 (Termination & Modification).

Feedback: If you provide MWX with any feedback or suggestions regarding the Services (“Feedback"), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use and incorporate such Feedback for any purpose. We value user input, but you understand we may use your Feedback without any obligation to compensate you.

Use at Your Own Risk: The nature of AI services means results may vary. You agree that you bear all risk from the use of any outputs or results generated by the AI tools on the platform. It is your responsibility to evaluate the accuracy, quality, and fitness of any AI-generated output before using it in your business or decision-making. MWX makes no guarantee that the AI outputs will be correct, complete, or meet your expectations (see Section 10: Disclaimers for more details).

MWXT Token and Payments

MWX's ecosystem incorporates the MWXT utility token and also supports traditional payment methods. By using the platform, you agree to the following terms regarding payments and token usage:

  • Payment for Services: You may purchase subscriptions, credits, or pay-per-use services on the MWX platform either using fiat currency (e.g., USD, SGD, etc.) or using the MWXT token (and possibly other supported cryptocurrencies, if indicated). If you pay with a credit card or other fiat method, you authorize our payment processor (or its designee) to charge the specified payment method for the applicable fees. All billing information you provide must be current, truthful, and accurate. MWX may use third-party payment providers who will have their own terms and privacy policies – ensure you review those when making a payment. If you pay with MWXT tokens, you must send the required amount of MWXT from your wallet to the designated address or smart contract. The transaction must be confirmed on the blockchain before the service or credit is provided. MWX is not responsible for delays or errors in payments due to network issues or insufficient fees paid to miners/validators.
  • Pricing and Exchange Rates: All prices for services will be indicated in a specific currency (e.g., USD) or in token amount. If paying in MWXT, the platform will display the token amount required or use a conversion rate at the time of transaction. MWX may calculate token prices using prevailing market rates from reputable exchanges or price oracles. Discount for MWXT Payments: In some cases, paying with MWXT may grant you a discount or lower fee compared to fiat. These promotional rates can be changed by MWX from time to time.
  • Transaction Fees: When using MWXT or other cryptocurrencies, you understand that additional network transaction fees (gas fees) may apply, which are your responsibility. MWX does not collect those fees; they are paid to the blockchain network validators. We will attempt to inform you of expected network fees, but the actual costs can vary.
  • MWXT Utility and Features: MWXT is a utility token designed to be used within the MWX platform. It has multiple uses, including:
    • Payments: You can use MWXT to purchase AI services, subscriptions, or digital goods on the marketplace. Using MWXT for transactions contributes to our token economy, including a mechanism where a portion of marketplace commissions in MWXT is burned (permanently destroyed) on-chain to reduce supply. This deflationary mechanism is automatic and recorded on the blockchain.
    • Staking: You may choose to stake (lock up) your MWXT tokens within the platform or a designated smart contract. By staking, users can unlock benefits such as higher API usage limits, priority access to new features, or fee rebates. Likewise, marketplace vendors or partners might stake tokens to gain distribution perks or higher visibility. Staking is voluntary and subject to any additional staking terms we may publish (e.g., minimum lock-up periods or penalties for early withdrawal). MWX reserves the right to modify staking rewards or requirements in line with platform needs and token governance votes.
    • Rewards and Incentives: MWXT is used to reward user participation. This includes affiliate referral rewards (see Section 6), community bounties, loyalty rewards for frequent users, or builder grants for developers who expand the ecosystem. When you earn MWXT through such programs, those tokens will be credited to your account's wallet or an internal balance as per the program's rules. MWX may require certain verifications or conditions to be met before rewards are issued (for example, a referred user must remain active for a period, or a contest win must be validated).
    • Governance (Voting): Holding MWXT may enable you to participate in governance decisions via the MWX DAO. For example, token holders can vote on proposals for how the community treasury is spent or which new AI services to onboard. The weight of your vote may be proportional to the amount of MWXT you hold or stake, as per the governance framework. Governance participation is optional but encouraged. By voting, you agree to abide by the outcome of majority votes and any separate DAO terms or charters that may be established.
    • Token Custody: MWX may provide a hosted wallet solution for convenience (to hold small amounts of MWXT for use on the platform). In such case, MWX will employ secure custody practices, but ultimately you retain ownership of any MWXT you hold. Alternatively, you may use your own external wallet to hold and manage MWXT. MWX is not responsible for any loss of tokens due to you losing access to your external wallet or errors in sending tokens. If you keep MWXT in a hosted wallet provided by MWX, our liability for any theft or breach of that hosted wallet will be limited as described in Section 11 (Limitation of Liability), and we may require additional identity verification for security.
    • No Investment Advice; Token Volatility: MWXT is intended for use within the MWX ecosystem and is not an investment product. The value of MWXT can be volatile and may fluctuate based on market supply and demand and other factors outside MWX's control (including the burn and buy-back mechanisms which reduce supply). MWX does not guarantee any increase in value or profitability from holding MWXT. You should not acquire MWXT for speculative purposes or with an expectation of profit solely from its increase in value. Any information we provide about tokenomics is for transparency and not financial advice. You are solely responsible for complying with any laws applicable to your holding or use of MWXT, including tax reporting obligations.
    • Prohibited Token Activities: You agree not to engage in any fraudulent or manipulative trading of MWXT or other tokens on the platform. This includes wash trading, price manipulation schemes, insider trading based on non-public information, or any activity that violates applicable securities or commodities laws. While MWXT is intended as a utility token and MWX has obtained legal opinions on its utility token status, you must ensure your use of MWXT complies with the laws of your jurisdiction. MWX reserves the right to restrict token-related features for users in certain jurisdictions if required by law or regulation.
    • Refunds: All purchases of services or tokens on MWX are generally final and non-refundable. If you believe there has been an error in billing or a service was not delivered as promised, you should contact MWX support for assistance. We will review on a case-by-case basis and, in our sole discretion, may issue a refund or credit. However, once a blockchain transaction is confirmed (such as a token purchase or transfer), it cannot be reversed by MWX. Any refunds for token transactions, if granted, might be issued in the form of MWXT or equivalent services, not fiat currency.
    • MWX's Role: MWX Global Pte. Ltd. facilitates the use of MWXT on the platform and works with affiliated entities to manage the token. However, MWX is not a bank or regulated exchange, and MWXT is not government-issued money. Balances of MWXT in any MWX-provided wallet are not deposits and are not insured by any governmental entity. We treat the security of tokens seriously, but in the unlikely event of loss or theft of tokens from our systems, you acknowledge the risk that tokens are not covered by financial safety nets.

Affiliate Program and Promotions

MWX offers an Affiliate Program and may run other promotional programs to encourage platform growth. If you choose to participate in these:

  • Affiliate Program: As an MWX Affiliate, you will receive a unique referral link or code to invite new users. When someone uses your link/code to sign up and meets the required conditions (for example, they make a qualifying purchase), you will earn a reward, typically in MWXT tokens or platform credits. The exact commission structure (percentage of sale, flat amount, etc.) and any limits will be described in the affiliate guidelines.
  • Affiliate Conduct: You agree to promote MWX in a lawful and ethical manner. Prohibited activities include spamming your referral link, misrepresenting the MWX platform or token (e.g. making false earnings claims), bidding on MWX branded keywords for ads without permission, or any form of referral fraud (such as self-referring via fake accounts or colluding with referred users to game the system). MWX reserves the right to withhold or cancel affiliate rewards and/or terminate your affiliate status if we suspect violation of these rules or any deceitful conduct.
  • Independent Status: As an affiliate, you are not an employee, agent, or representative of MWX. You cannot commit MWX to obligations, and you will not imply that your referrals or content are officially endorsed by MWX beyond the provided marketing materials. You are responsible for any disclosures required by law in your promotions (for example, making clear that you might receive a commission, as required by advertising regulations).
  • Payouts: Affiliate rewards will be credited to your MWX account or a designated wallet. MWX may set minimum thresholds for withdrawal or use of these rewards. For instance, we might require that you accumulate a certain amount of MWXT or wait a certain period to prevent fraud (in case of refunds or chargebacks on referred purchases). We may also require tax information from you before releasing large rewards, if mandated by law.
  • Promotional Credits and Airdrops: From time to time, MWX might offer promotional credits, discount codes, airdrop token distributions, or other incentives to users. These are subject to the specific terms of the promotion. They typically have no cash value, are non-transferable, and may expire if not used in a certain timeframe. MWX can modify or cancel promotions at any time. If we suspect abuse of a promotion (e.g., creating multiple accounts to claim an airdrop multiple times), we may revoke the credits and take action on your accounts.
  • Community Grants and Contests: MWX may launch programs where users or developers can earn MWXT grants or prizes for contributing to the ecosystem (such as building new integrations, writing educational content, or winning hackathons). Such programs will have their own official rules. By participating, you agree to those rules and understand that MWX's decision in selecting winners or grant recipients is final. You may be required to sign an agreement or acknowledgement before receiving grant funds, especially if they are substantial (to ensure they will be used for the intended purpose).
  • No Warranty of Results: Participation in any MWX promotion is voluntary. We do not guarantee any level of success or income by being an affiliate or participant. The rewards you earn depend on your own effort and the genuine interest of referred users. We also do not guarantee that the affiliate program or any specific promotion will continue forever; MWX can change or terminate these programs, but will honor any rewards properly earned up to that point in accordance with the program terms.

For more details, please refer to any Affiliate Program Terms or FAQs provided on our platform. These additional terms are incorporated herein by reference. In the event of a direct conflict between these general Terms and the specific Affiliate Program Terms, the latter will govern for matters related to the affiliate program.

Third-Party Services and Content

The MWX platform interconnects with various third-party services and includes content provided by third parties:

  • Third-Party AI Vendors: Many AI solutions on the MWX marketplace are developed and maintained by independent third-party vendors, not by MWX itself. While MWX endeavors to vet these vendors and ensure they meet certain quality and security standards, each vendor is ultimately responsible for their service. This means that if you purchase or use a third-party AI service via MWX, you may be required to agree to the vendor's own terms of use or license agreement, which will be made available to you. Those terms might govern your rights to use the AI outputs or the vendor's liability to you. In the event a vendor fails to deliver the service as described, please contact MWX support – we may assist in resolving the issue (including potential refunds or alternative solutions), but the vendor, not MWX, is primarily responsible for the service's performance.
  • Third-Party Integrations: MWX may integrate or provide links to third-party tools to enhance the user experience (e.g., identity verification services, cloud data storage services for datasets, external crypto wallets or exchange gateways for buying MWXT, or single sign-on via Google/LinkedIn). If you choose to use these integrations, understand that: (a) any information you provide directly to that third party is subject to their terms and privacy policy, not ours; and (b) MWX does not guarantee and is not responsible for the functionality or security of third-party tools. For example, if we allow you to link to an external data source or another blockchain network, any risk or loss from that integration is outside MWX's control.
  • External Links: Content on the platform (including user-generated content or vendor descriptions) may include links to third-party websites or resources. MWX provides these links only as a convenience and does not endorse or assume any responsibility for such sites or resources. If you access any third-party website or content from MWX, you do so at your own risk, and you understand that these Terms and our policies do not apply to your use of those external sites.
  • Open Source and Third-Party Code: The MWX platform may include or rely on open source software libraries or third-party code components. Each of those components is subject to its own license terms (often displayed in our repository or documentation). By accepting these Terms, you are also accepting those separate license obligations to the extent they apply to you. We will provide attributions and license notices as required by those licenses.
  • Third-Party Content Disclaimer: Any opinions, advice, statements, or other information made available by third parties (including other users, affiliate marketers, or vendors) are those of the respective author(s) and not necessarily of MWX. We do not guarantee the validity, accuracy, or usefulness of any third-party content. MWX is not liable for any loss or damage caused by your reliance on information obtained through the platform that is provided by third parties.
  • App Stores: If you access our Services via a mobile application distributed through an app store (like Apple App Store or Google Play), you acknowledge that the respective store provider is a third-party beneficiary of these Terms and that your use of the app is also bound by their usage rules. For example, if using an iOS app, you agree to use it only on Apple devices and as permitted by the App Store terms. You further acknowledge that the store provider has no obligation to provide support or maintenance for our app, and in the event of any failure of the app to conform to any applicable warranty, you may notify the store provider, and they may refund the purchase price (if any) of the app to you, but will have no other warranty obligation. MWX, not the store provider, is responsible for addressing any claims by you or a third party relating to the app.

Intellectual Property Rights

All intellectual property rights in and to the MWX Services, and any content or materials provided by MWX, are owned by or licensed to MWX. This includes the platform's design, software code, architecture, look-and-feel, MWX logos and trademarks, and any MWX-created content (collectively, "MWX IP"). These are protected by copyright, trademark, patent, and other applicable laws.

  • MWX IP License: We grant you a limited license (as described in Section 4) to use MWX IP solely as necessary for your use of the Services. You shall not use, reproduce, modify, or create derivative works from our intellectual property except as permitted by us in writing. Specifically, you must not: copy or distribute any part of the platform's content or software; reverse engineer, decompile, or attempt to extract the source code of our software (except to the extent allowed by law); remove or alter any copyright, trademark, or other proprietary notices on the platform; or use MWX's name, logos, or trademarks without our prior consent, except as allowed under fair use.
  • Trademarks: "MWX," the MWX logo, MWXT, and any other product or service names or slogans of MWX may be trademarks of MWX or its affiliates. You must not use any MWX trademarks without our prior written permission. All other trademarks appearing on the platform are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
  • Content Provided by Vendors or MWX: The AI services and models available on the platform may come with their own usage terms. For example, a third-party vendor may specify that outputs generated by their AI model can be used freely, or perhaps they impose a limitation (like requiring attribution for use of the output, or forbidding resale of the output without permission). MWX does not claim ownership of third-party vendor models or their outputs. Your rights to use outputs from AI services will depend on the terms provided by the service vendor. In absence of specific terms, MWX grants you a broad license to use the output for your lawful business or personal purposes, with no claim of ownership over your inputs or outputs; however, the vendor or MWX retains ownership of the underlying model and algorithms.
  • Your Content and Inputs: In the course of using the Services, you may submit or upload data, content, or other materials ("User Content"), for example: providing a dataset for analysis by an AI model, entering text to get a generative AI output, or posting on community forums. You retain all rights to your User Content that you had before submitting it. MWX does not claim ownership of your User Content. However, by providing User Content through the platform, you grant MWX and our affiliates a non-exclusive, worldwide, royalty-free license to use, process, transmit, and display that content solely for the purpose of providing you the Services and improving them. This may include, for example, temporarily storing your data, making backup copies, or formatting it for display. If you provide feedback or suggestions as User Content (as covered in Section 4), that is governed by the Feedback license separately.
  • User Content Responsibilities: You are solely responsible for ensuring that you have all necessary rights in any content you upload or submit, and that your content (and our use of it as permitted by you) does not violate any intellectual property or privacy rights of others or any law. Prohibited content: You may not upload anything that is illegal, offensive, defamatory, infringing, or otherwise violates these Terms (see Section 9 on user conduct for more details). MWX has no obligation to pre-screen User Content, but we reserve the right to remove or disable access to any content that we believe violates these Terms or applicable law.
  • AI Model Outputs and License: To the extent an output from the platform's AI services can be considered MWX IP or the IP of a vendor, you are granted a license to use that output. Unless otherwise specified by the specific AI service, you may use, reproduce, and modify the outputs generated for you, for any lawful purpose, including commercial purposes, with the following conditions: (a) you are responsible for the content of the outputs as if it were your own content (especially if the output is based on your inputs); (b) you shall not remove any watermarks or notices (if any) that the AI service includes to denote its origin, unless permitted; and (c) if the AI output includes any third-party content (for example, if it generated text that quotes a copyrighted source above a certain length), you should ensure your use complies with fair use or obtain permission from the rights holder. MWX cannot guarantee that AI outputs will be unique or free from third-party materials.
  • Infringement Claims: MWX respects intellectual property rights and expects users to do the same. If you believe that any content on the platform infringes your copyright or other IP rights, please notify us at our contact email with details (if involving copyright, include all details required by the DMCA or relevant law). We will respond to legitimate notices and may remove or disable content and notify the user who posted it (and, if applicable, provide them an opportunity to counter-notify, in line with DMCA procedures). Repeat infringement by a user may result in account termination.

User Conduct and Acceptable Use

We strive to maintain a respectful and law-abiding community. By using MWX, you agree NOT to engage in any of the following prohibited activities:

  • Illegal Activities: Do not use the Services for any purpose that violates any law or regulation. This includes, but is not limited to, using MWX to launder money, finance terrorism or other illicit activities, engage in gambling where it's unlawful, or to traffic in illegal or controlled substances. If you are using AI services, do not use them to generate content that facilitates criminal activities (e.g., creating deepfakes to defraud someone, or code for cyberattacks) where it would violate law.
  • Unauthorized Access and Security Violations: Do not probe, scan, or test the vulnerability of any MWX system or network, or breach any security or authentication measures. This includes not attempting to gain unauthorized access to user accounts, MWX's backend systems, or circumventing any access controls or limitations we place on certain areas of the platform. Also, do not use another user's account or identity without their permission.
  • Interference: Do not interfere with or disrupt the access of any user, host, or network to the Services. This includes not sending any viruses, worms, or harmful code; not flooding or overloading the platform with excessive requests (no DDoS attacks or spam transactions); not using any automated system (like bots or scrapers) to excessively call the platform in a way that burdens our infrastructure (reasonable use of our provided APIs according to their documentation is fine).
  • Data Mining and Scraping: You shall not scrape, crawl, or spider any page of the site or reverse engineer any server-side aspects of the Services. The only permissible automated access is via our official APIs and in accordance with their terms. Even when using APIs, you must not attempt to extract data that you do not have permission to access.
  • Misuse of AI Services: Do not use the AI tools in ways that are harmful or violate rights. For example, no generation of hateful, harassing, or violent content targeting protected classes or individuals; no generation of sexually explicit content involving minors or non-consensual scenarios; no usage of AI that infringes on privacy (e.g., attempting to de-anonymize data or create profiles on private individuals without consent). You also agree to comply with any usage guidelines provided for specific AI models (some providers may have stricter rules for their model usage which we will communicate to you).
  • Intellectual Property Infringement: Do not use the Services to upload, transmit, or distribute any content that you do not have the right to make available under any law or contractual or fiduciary relationships. This means no sharing of third-party copyrighted material (text, images, software, etc.) unless you have permission or it's otherwise lawful (like under fair use). Similarly, do not use MWX's AI tools to intentionally generate content that infringes someone's patent, trademark, or trade secret.
  • Fraud and Misrepresentation: Do not impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity. If you are required to provide information, provide truthful information. No phishing or deceptive practices – for instance, do not use MWX to send deceptive communications or to trick other users into revealing sensitive information. If you become involved in any token sales or transactions via the platform, do not make fraudulent statements or omit material facts.
  • Abusive Behavior: Treat others in the community (including MWX staff and other users) with respect. No harassment, bullying, or hate speech. Do not threaten violence or advocate harm against others. Avoid profanity or slurs in public forums or communications that others can see. Content that is extremely obscene or pornographic (especially if accessible to the general user base) is not allowed. MWX may have community forums or Discord channels; while those may have their own rules, the spirit of respect and decency applies everywhere.
  • Spam: Do not use the platform to send unsolicited advertising or promotional materials. For example, do not post repetitive promotional comments, do not mass-message users with referral links, and do not use scripts to automatically comment or message. If you want to promote your own AI service or a project via MWX's channels, do so only in designated areas and in compliance with any applicable guidelines.
  • Circumvention: Do not intentionally circumvent any restrictions we place on your account. If we limit your usage (for example, API call limits or a ban on a certain feature due to misuse), respect those measures. Do not create new accounts or use others' accounts to bypass blocks or limits. Additionally, do not try to bypass any content filtering or safety measures we have in place for AI outputs (e.g., trying to trick the AI into producing disallowed content via "prompt engineering" that violates usage rules).
  • Unauthorized Token Use: As per Section 5, do not engage in unauthorized or harmful activities involving MWXT or other crypto via our platform. This reiterates: no wash trading, pump-and-dump schemes, or any attempts to artificially influence the price of MWXT; no using the platform to promote or distribute unapproved tokens or Ponzi/pyramid schemes; and no violation of any token sale terms (if you got tokens via a sale, adhere to any lock-up or resale restrictions).
  • No Reverse Engineering or Competitive Exploitation: You shall not reverse engineer or extract source code from the platform, nor create any product or service based on, derived from, or mimicking MWX, in a way that would compete with MWX, without our consent. Also, you should not use information gained from the platform to build a database or training set to create a competing AI model/service. (This does not prevent you from using outputs for your own business needs, but you shouldn't exploit MWX's content or models to directly create a competing offering.)

Enforcement: MWX reserves the right (but is not obligated) to monitor the platform for compliance with these rules. We may remove or edit any content, and suspend or terminate any account, that violates these Terms or where we deem it necessary to protect the platform or other users. Violations might also be reported to law enforcement where appropriate. If you witness or experience any misuse of the Services by another user, you can report it to us at our support contact.

Disclaimers of Warranties

The MWX Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted under applicable law, MWX disclaims all warranties of any kind, whether express, implied, or statutory, regarding the Services and any results or content obtained through the Services. This includes, but is not limited to:

  • Implied Warranties: We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties arising out of course of dealing or usage of trade. We make no warranty that the Services will meet your requirements or expectations, or that they will be suitable for your particular purposes.
  • Service Availability: MWX does not guarantee continuous, uninterrupted, or secure access to the Services. Operation of the platform may be subject to interference from numerous factors outside of our control, including telecommunications failures, blockchain network outages or congestion, power failures, hardware or software issues, and acts of God. You acknowledge that downtime or disruptions may occur. We do not warrant that any orders, transactions, or affiliate referrals can or will be completed in a timely manner or at all.
  • Accuracy of Content: While we strive for accuracy, MWX makes no guarantees regarding the correctness, completeness, or reliability of any content available on or through the Services. This includes information about AI services, token metrics, pricing, or any community content. For example, the output of an AI model or any analytical insight provided by the platform could be inaccurate or misinformed. Use such outputs at your own risk. We do not warrant that errors in content will be detected or corrected.
  • Third-Party Offerings: We do not guarantee or warrant any third-party product or service (including third-party AI tools on our marketplace). Any issues or dissatisfaction with a third-party offering are between you and the provider. MWX's only responsibility is limited to perhaps helping facilitate a resolution, but we do not make any promises on behalf of third parties.
  • Security and Bugs: Although we take security seriously and our smart contracts may be audited, MWX does not warrant that the Services will be secure or free from bugs, viruses, or other vulnerabilities. Any download or use of material obtained through MWX is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results.
  • Token Value and Blockchain Risks: MWX does not warrant or guarantee the value, stability, or legal status of the MWXT token. All token-related activities carry inherent risks, and we do not make any promise that the token will maintain any particular value or utility outside the platform. We also make no warranty that interactions with blockchain networks will be successful or without error (e.g., we can't guarantee that a token transfer will never get lost or that a smart contract will never have an exploit). The blockchain technology and cryptocurrency markets are evolving, and MWX provides its integration "as is" without warranty of perfect performance.
  • No Fiduciary Relationship: MWX is not your broker, lawyer, or fiduciary. Any information or guidance provided on the platform (such as tutorials on using AI tools or explanations of token mechanics) is for general informational purposes and not tailored as professional advice to you. You should consult appropriate professionals for advice on technical, financial, legal, or other decisions.
  • Beta Services: If you are using any beta or trial features that MWX offers (for example, a beta version of the marketplace or an experimental AI model), you understand that these are offered without any warranties whatsoever, might be unstable, and your use of them is at your own risk. Beta services may be terminated or changed at any time without notice.

Some jurisdictions do not allow the disclaimer of certain warranties, so some of the above disclaimers may not apply to you. In such case, any required warranty will be limited to the minimum warranty extent required by law.

Limitation of Liability

To the fullest extent permitted by law, in no event will MWX or its affiliates, or their respective officers, directors, employees, or agents, be liable to you for any of the following types of loss or damage arising out of or in connection with the Services or these Terms:

  • Indirect or Consequential Losses: This includes any special, incidental, indirect, or consequential damages of any kind. For example, we will not be liable for: loss of profits, loss of business opportunity, loss of data, loss of goodwill or reputation, business interruption, or cost of procurement of substitute services – even if we have been advised of the possibility of such damages.
  • Certain Specific Losses: We specifically exclude liability for any damages arising from:
    • Use of AI Outputs: Any decisions or actions you take based on outputs from the platform's AI services. For instance, if an AI model's suggestion leads to a business loss or a legal issue, MWX is not responsible.
    • Token Price or Transactions: Financial losses related to the MWXT token or other cryptocurrencies. This includes losses from volatility (e.g., if token value drops), trading losses, mistaken transactions (sending to wrong address), forgotten passwords or lost private keys, or unauthorized transactions (unless due to our breach, and even then subject to overall limits).
    • Third-Party Conduct: Any conduct or content of any third party using the Services. For example, if another user defames you or a vendor's service malfunctions and harms you, those are beyond MWX's direct control. We may facilitate communication or help moderate, but we are not liable for others' actions.
    • Unauthorized Access: Any unauthorized access to or use of our servers and/or any personal information stored therein, unless directly due to our gross negligence. We strive to protect our systems, but hacking and security breaches can happen; we cannot accept liability for the actions of malicious actors.

Cap on Liability: To the extent that any liability is not legally excludable, the total cumulative liability of MWX and its affiliates to you for any claims arising out of or relating to these Terms or the Services, whether in contract, tort, or otherwise, shall not exceed the greater of (a) the total amount of fees you paid to MWX for use of the Services in the six (6) months immediately preceding the event giving rise to the claim, and (b) USD $100 (or the equivalent in local currency). This limitation applies to each claim, and to the aggregate of all claims. If you have not paid MWX any fees (for example, if you only use free aspects of the platform), our maximum liability is $100.

Exceptions: Nothing in these Terms is intended to exclude or limit liability that cannot be excluded by law. For example, some jurisdictions do not allow the exclusion of liability for death or personal injury caused by negligence, or for gross negligence, willful misconduct, or fraud. Also, any statutory rights you have as a consumer that cannot be waived will not be affected by this limitation clause.

You acknowledge and agree that the disclaimers and limitations of liability in these Terms reflect a reasonable and fair allocation of risk between you and MWX, and that these limitations are an essential basis for MWX's ability to make the Services available to you. You agree that you use the Services entirely at your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless MWX, its parent, affiliates (including MWX Lab Ltd and MWX Foundation), and their respective officers, directors, employees, and agents (each an "Indemnified Party"), from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) that arise out of or relate to:

  • Your Use of the Services: Any use or misuse of the platform under your account or by someone using your credentials (whether or not authorized by you), including but not limited to any content you submit, post, or transmit, your interaction with AI services, and blockchain transactions you initiate.
  • Violation of These Terms: Your breach of any provision of these Terms or any other applicable policies or guidelines. For example, if you violate the Acceptable Use rules (Section 9) and that causes us to incur expenses or claims from a third party, you will cover those.
  • Violation of Law or Rights: Your violation of any law or regulation, or the infringement or misappropriation of third-party rights (including intellectual property rights or privacy rights) by you or content you provide. This covers things like if you uploaded data you didn't have the right to and a copyright owner sues us, or if you used the platform to harass someone and they bring a claim.
  • Transactions and Taxes: Any dispute between you and another user, a vendor, or a third party (e.g., failure of you to pay a vendor outside of our system, or any taxes or fees you owe related to your use of Services or token transactions). MWX is not a party to deals between users and vendors outside the platform's defined transactions, so you must indemnify us if we get embroiled in any resulting dispute.
  • Your Contributions to MWX: If you participate in our affiliate program, governance, or any content creation and in doing so you make statements or actions that result in a claim against us (for example, you make misleading marketing claims in your affiliate promotions, or as a DAO member you execute something that is claimed to be unlawful and MWX is sued as a result), you agree to indemnify MWX for those consequences.

MWX reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations regarding that matter). In such a case, you agree to cooperate with our defense of that claim. You may not settle any claim that involves any Indemnified Party or admission of liability by an Indemnified Party without our prior written consent.

This indemnity obligation will survive any termination or expiration of your relationship with MWX or use of the Services.

Termination and Suspension

Termination by You: You may stop using our Services at any time. You may also delete your account by following the instructions on the platform or by contacting our support. Account deletion may involve a verification process for security. Keep in mind that simply uninstalling an app or stopping usage will not automatically delete your account or data; you need to make a formal deletion request. Upon your request, we will terminate your account and remove or anonymize your personal data as outlined in our Privacy Policy, subject to data retention obligations.

Termination or Suspension by MWX: We may suspend or terminate your access to the Services (or certain features) at our discretion, with or without prior notice, if we believe that:

  • You have violated these Terms or any incorporated policies (serious or repeated violations, especially of Section 9, may result in immediate termination).
  • You are engaging in behavior that is unlawful, fraudulent, or could harm other users, third parties, or MWX (e.g., using the platform for scams, attempting to hack others, etc.).
  • You have not paid any fees or other amounts due (for example, failing to pay subscription fees may lead to suspension of your paid service access until resolved).
  • We are required to do so by law or court order (e.g., if we receive notice that your activities are illegal or that your account is subject to legal seizure).
  • You have been inactive for an extended period. Inactivity might lead us to reclaim your username or close your account to free up resources, but we will generally warn you before doing so.
  • For any other reason in our reasonable judgment, where we determine suspension or termination is needed to protect the platform or our users (this might include technical reasons, e.g., your usage is causing system instability).

If we suspend your account, we will attempt to notify you of the reason and what steps you might take (if any) to appeal or reinstate access, unless we are legally prohibited from doing so or the suspension is intended to be temporary (like during an investigation). Termination might be immediate and without notice in egregious cases (like detected fraud).

Effect of Termination: Upon termination of your account for any reason:

  • Your right to use the Services will immediately cease, and any licenses or rights granted to you in these Terms shall terminate. You must stop all activities authorized by these Terms, including use of any MWX software or App.
  • We may revoke access to your account credentials and may bar your further use of the Services.
  • Any data or content you have provided will be handled as per our Privacy Policy and data retention schedule. Please note that termination does not guarantee complete erasure of content you have made public (for example, content posted on a public forum or recorded on a blockchain).
  • For MWXT tokens or assets: If you have any MWXT or other assets in a hosted wallet on MWX, we will provide you an opportunity (where feasible) to withdraw those assets, except in cases where we are prohibited by law or a regulatory authority or where the termination was due to fraud or illegal conduct that might require us to freeze assets. We may set a time limit for you to withdraw tokens. If you do not withdraw within that period, we may convert any remaining token balance to an equivalent monetary value and send it to your registered email on file (for fiat conversion) or otherwise deal with it as required by law (e.g., escheatment to the state after a dormancy period).
  • We are not liable for compensation, reimbursement, or damages on account of the loss of prospective profits or anticipated sales, or on account of expenditures, investments, leases, or commitments related to your use of the Services, or for any other reason resulting from termination or suspension of your access to the Services.
  • Any sections of these Terms which by their nature should survive termination (such as indemnities, limitation of liability, intellectual property provisions for content already used, etc.) will survive.

Modification or Discontinuation of Services: MWX reserves the right to modify, suspend, or discontinue any aspect of the Services at any time. This may include adding or removing features, imposing limits on certain features, or retiring the Service in its entirety. If we discontinue the Service in its entirety, we will provide advance notice to users when possible and refund any pre-paid fees for Services not delivered (for example, if you paid annually for a subscription and we shut it down early, we'd refund the unused portion). However, routine modifications or feature changes might occur without specific notice. MWX is not liable to you or any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

Governing Law and Dispute Resolution

Governing Law: These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. We choose Singapore law given MWX's registration and operations are based in Singapore, and for consistency in handling legal matters.

Jurisdiction: Subject to the dispute resolution provisions below, you and MWX agree to submit to the exclusive jurisdiction of the courts of Singapore to resolve any legal matter arising from these Terms or the Services. You and MWX consent to venue and personal jurisdiction in Singapore, and you waive any objections or defenses based on inconvenient forum or lack of jurisdiction.

Dispute Resolution Process: We value our relationship with users and aim to resolve concerns amicably.

  • Informal Resolution: Before filing any formal claim against MWX, you agree to first contact us at our support or legal contact (see Contact Information below) and provide a written description of your dispute, including relevant facts and your desired outcome. MWX will undertake good faith efforts to resolve the issue informally. If we contact you with a dispute, we will do the same. Each party agrees to negotiate disputes informally for at least 30 days before initiating formal proceedings.
  • Arbitration (Optional): At MWX's sole discretion, we may opt to resolve certain disputes through binding arbitration rather than litigation. If we elect arbitration, we will notify you. Arbitration would be conducted in Singapore under the rules of the Singapore International Arbitration Centre (SIAC) by a single arbitrator, in English. The arbitrator's decision will be final and may be entered as a judgment in any court with jurisdiction. MWX will bear the administrative costs of the arbitration to the extent required by law (for instance, if your claims are under a certain amount or if required to make the arbitration clause enforceable). You would be responsible for your own attorneys' fees unless the arbitrator decides otherwise under applicable law or these Terms provide for attorneys' fees for the prevailing party.
  • Litigation: If MWX does not elect arbitration, or if a particular claim is not arbitrable by law, then the dispute shall be resolved exclusively in the courts of Singapore, as stated above. Both you and MWX consent to the jurisdiction of Singapore courts.
  • Injunctive Relief: Notwithstanding the above, either party may seek interim or injunctive relief in any court of competent jurisdiction (and the above governing law and jurisdiction clauses will not prohibit this) if necessary to prevent irreparable harm, such as unauthorized access to data, intellectual property infringement, or misuse of tokens in violation of law, since such harm could occur faster than the normal dispute resolution process.
  • Class Action Waiver: To the extent permitted by law, you and MWX agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action. This means you are waiving any right to participate in a class action against MWX. If for any reason a claim proceeds in court rather than arbitration, both parties waive any right to a jury trial.

Any dispute resolution terms that are unenforceable in your jurisdiction (for example, some places do not allow pre-dispute arbitration agreements for consumers) shall not apply to users in those jurisdictions, but the rest of the Terms will continue to apply.

Miscellaneous

  • Entire Agreement: These Terms (including any documents incorporated by reference, such as the Privacy Policy and any additional program terms) constitute the entire agreement between you and MWX regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services. Any additional agreement you may have with MWX (for example, a separate beta tester agreement or an enterprise contract) will supplement these Terms, and if explicitly stated, some terms in those agreements may override specific sections here.
  • Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions of the Terms will remain in full force and effect. The parties will work in good faith to replace any invalid or unenforceable provision with a valid and enforceable one that, to the maximum extent possible, achieves the original intent and economic effect.
  • No Waiver: MWX's failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. A waiver is only effective if in writing and signed by an authorized representative of MWX. If we do waive a breach in one instance, it does not mean we will automatically waive any future breach.
  • Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempt by you to assign without consent will be null and void. MWX may freely assign or transfer these Terms (in whole or in part) as part of a corporate reorganization, merger, acquisition, or other transfer of ownership, or to an affiliate or any entity as part of the transfer of all or part of our business or assets to which these Terms relate. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
  • Relationship of Parties: You and MWX are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Neither party has the authority to bind the other or incur obligations on the other's behalf without prior written consent.
  • Third-Party Beneficiaries: Except as expressly provided in these Terms, there are no third-party beneficiaries to these Terms. Notably, MWX's affiliates (such as MWX Lab Ltd and MWX Foundation) and our officers, directors, etc., are intended third-party beneficiaries of Sections 10, 11, 12 (Disclaimers, Liability, Indemnification) and can enforce those provisions. Apart from that, no other person or entity shall have any rights under these Terms.
  • Notices: MWX may provide notices to you by email to the address associated with your account, by postal mail if you have provided a mailing address, or by posting on the MWX website or via notifications within the app. You are responsible for keeping your contact information updated. Notices sent by email will be deemed given 24 hours after the email is sent, unless we receive a bounce-back indicating the address is invalid. Notices posted on the platform or delivered via app notification are deemed given upon posting. If you need to give notice to us, please do so by email to our official support or legal notice address (see Contact Information below), and additionally by mail to our registered address in Singapore.
  • Force Majeure: MWX will not be liable for any delay or failure to perform as required by these Terms because of any cause or condition beyond our reasonable control. This includes, but is not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation, facilities, fuel, energy, labor, or materials, failures of public utilities or telecommunications, and blockchain network congestion or failures. If such an event occurs, we will use reasonable efforts to notify users and to resume service as soon as practicable.
  • Language: These Terms are written in English. If we provide a translation in another language, it is for convenience only. In the event of any conflict between the English version and a translated version, the English version will prevail.
  • Headings: Section headings in these Terms are for convenience only and have no legal or contractual effect.

Contact Information

If you have any questions about these Terms or need to contact us for any reason, please reach out to:

  • MWX Global Pte. Ltd.
  • Email: contact@mwxplatform.ai
  • Postal: (Attn: Legal) MWX Global Pte. Ltd., Singapore.

We will endeavor to respond to your questions or concerns promptly.

By using the MWX platform, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for being part of the MWX community and helping to build the future of AI and Web3 innovation. Enjoy the platform!